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Revenue Management Audit

We provide a thorough assessment of your current Revenue Management position, and the Revenue Management culture in operation at your property or group. This includes:

• Your existing Revenue Management business processes

• Your hotel identity and brand values

• How you benchmark alongside your competitors

• Your marketing and sales activities and how they integrate with your revenue management activities

• Your reservations and guest management processes

• Your channel management and distribution capabilities

• How you manage consumer generated content (CGC) i.e. the reviews written about you

• Your web site capabilities

• The technology and service providers that get your product out to market including your web booking engine, your GDS providers and other representation companies
  
  During the Audit we;

• Meet with the Rooms Revenue Team to discuss current strategies and procedures this may be one person or many people

• Interview Reservations and Reception staff.

• Spend time observing the Reservation Office during working hours.
  
  What you do
  
  In some cases we will ask for a questionnaire to be completed to support rapid implementation of the audit.
  
  What you get

• Analysis of your current revenue position through existing data analysis and team interviews
• An evaluation of the Revenue Management practices in place
• Business process evaluation to determine the processes which need to be introduced to achieve future growth – these could be revenue marketing or sales activities
• A detailed report on the current situation with concrete revenue generating recommendations on how Revenue Management could improve both revenue and profitability.
  
  We are then available to guide implementation of those recommendations via our Revenue Management Programme Development and Ongoing Revenue Management Coaching.
  
  Best suited for
  
  Individual properties, luxury properties, city centre and resort properties
  Small groups
  Mid sized groups

Talk to one of our Revenue Management Auditers today +44 (0) 207 635 6810