What is Revenue Strategy and how do you transition your hotel to it?

In our Guest Blog, Michael McCartan, Managing Director, EMEA, Duetto provides his pointers on how your hotel can build and adopt a revenue strategy for optimal profitability Put simply, Revenue...

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GLH Hotels' David Taylor talks Revenue Management 3.0

In advance of ‘Revenue Management 3.0-Where Next?’ we caught up with David Taylor, Chief Commercial Officer at GLH Hotels who has lead transformational changes within the revenue management func...

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To outsource, or not to outsource

Revenue management is at the heart of a hotel’s commercial success and a key driver in optimising operating profit . As a General Manager responsible for the P&L, the thought of outsourcing thi...

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Bridging the gap between revenue management and marketing

www.opportunity2017.co.uk Bridging the gap between revenue management and marketing Do you struggle with synching up your business when it comes to matching rate code to guest? Still respon...

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Excel – your main talent or a bit awks?

One of our most popular workshops is our Excel day, which looks at the key uses of Excel for reporting in revenue management. When it comes to the weekly revenue management meeting you can almost gu...

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Increasing profitability in the restaurant

A one-day workshop on revenue management in restaurant space on June 23rd, featuring the key performance indicators that drive food and beverage (F&B) revenue management including average check valu...

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HAMA study on acquisition costs outpacing revenue growth

With the focus today on Net RevPAR and managing cost of OTA distribution this study on costs of customer acquisition and revenue growth in the industry really focuses in on the issues facing hotels....

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Meeting and Event Space Revenue optimisation workshop - March 27th

A one-day workshop on March 27th applying the principles of Revenue Management to meetings and events space, designed to align the sales and revenue management functions. We introduce the key pe...

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Building Conversion Rates and Attribution Models into a Revenue Strategy

A recent study by the Hotel Asset Management Association (HAMA) has shown that in the US the rate of growth of customer acquisition costs is outpacing the revenue growth 1.5 to 2 times. Depending ...

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Demand Forecasting - one day workshop October 13th 2014

Demand forecasting is one of the cornerstones of revenue management business practice. The ability to manage anticipated demand gives visibility on the potential future performance of an operation, ...

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How will you get from Revenue Manager to Hospitality Leader?

So you've done single property revenue management – you did it well. You made the leap to two properties; handled that well too. Then moved to group level, to get a measure of the depth of analyti...

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Introducing the Hotel Distribution and Digital Workshop Series

We have a series of five distribution and digital workshops that are running throughout this year with the next workshop scheduled for June 4th. Each session is designed to cover the distribution l...

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Rate Parity….if it disappears….. So what?

This is a guest post by Heiko Siebert, managing director of  HSTC and an expert in hotel distribution.. What if… you woke up tomorrow and rate parity as we knew it for years was gone? The topic...

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Succession planning in revenue management - does your revenue manager have what it takes?

[caption id="attachment_950" align="aligncenter" width="300"] What skills are required of tomorrow's revenue manager?[/caption] In 2013 there was a significant level of buzz around the need to pla...

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General Managers Briefing for 2014

What to look out for in 2014..... MetaSearch Search and in particular MetaSearch will play a key role in 2014 with advances in search marketing and placement opportunities. MetaSearch sites prov...

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New web site for Revenue by Design and the final courses for 2013

We've been busy behind the scenes developing a new web site which we hope will help those of you who struggled previously to find the information you wanted and book the courses you wanted. Take a l...

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HSMAI Europe and HSMA Revenue Management and Digital Marketing Conference Berlin October 9th

HSMAI Europe and HSMA Germany are holding a revenue management and digital marketing conference in Berlin - titled "Two Worlds Collide" the conference explores the the converging disciplines of Rev...

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Seven steps to Meeting and Event Space Revenue Management

Whilst the transient segment has lead the hotel market recovery to date, reports from both TravelClick and STR indicate some potential for stronger demand in the groups segment in 2014. Projections ...

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7 Strategies to Increase Direct Bookings

This is a guest post from Ashley Verill CRM Market Analyst at Software Advice: Hotel operators love online travel agencies (OTAs) for booking rooms that would have remained unoccupied, but at the ...

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HSMAI Europe Certified Revenue Manager Qualification

For those that are interested in getting a bit more information on the HSMAI Europe Certified Revenue Manager qualification (CRM) this presentation gives some background on HSMAI Europe, the structu...

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Unleashing trapped profitability in Revenue Management - Pride of Britain Hotels Conference Presentation

A huge thanks to the General Manager, Matthew Long and the team at Luton Hoo for a wonderful evening and delightful hospitality as part of the Pride of Britain Hotels conference last week.  This is...

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Integrating Social Media into a Revenue Management strategy - Workshop June 14th London

We're running another session of the popular one day workshop Integrating Social media into a revenue strategy on June 14th in London. This course seems to get re-written every time we run in, this a...

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Specialist one day workshops for Revenue Managers on Demand Forecasting without using an automated system April 30th London

We are running a one day workshop focusing on getting to grips with Demand Forecasting on April 30th in London 09.30 – 17.30. The workshop will cover: The principles of forecasting What inform...

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Speakers announced for HSMAI Conference, Keynotes, General Sessions and Roundtables

[caption id="attachment_609" align="aligncenter" width="261"] HSMAI Revenue Management Conference - Total Revenue Management 7th Feb London[/caption] The HSMAI Europe Annual Revenue Management Con...

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Presentation to Visit Cornwall businesses January 2013

Had great fun with the Visit Cornwall team, and about 180 businesses from around Cornwall. Many thanks to Amanda Griffiths, Emma and Aaron Pascoe, Penventon Park Hotel for their hospitality and h...

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HSMAI Europe Revenue Management Conference

[caption id="attachment_609" align="aligncenter" width="261"] HSMAI Europe Total Revenue Management One Day Conference, London February 7th 2013[/caption] Here's the working agenda as of January 11...

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Hotels see commission payments increase by up to 146% per room sold in last 10 years

Continuing the conversation about moving away from RevPAR and towards using TrevPAR and GOPPAR in a revenue management programme, Jonathan Langston’s presentation at the AHC in Manchester last we...

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Planning your 2013 Revenue Management Strategy – Total Revenue Management

At the HSMAI Revenue Optimization Conference, held in June in Baltimore, conference speakers predicted that the distribution landscape will shift dramatically and that revenue managers’ focus on R...

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Planning for 2013 - Digital Marketing and Distribution

The 2013 HSMAI Revenue Academy UK training dates are now available on the Revenue by Design web site, so with planning for 2013 in mind here are some thoughts to help you - first off integrating you...

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Expedia tackles its commitment issues, gets cosy with customers.

What do you need to look out for in this new relationship? New technology from Expedia is to offer customers the option of paying upfront for their hotel booking, in which case Expedia collects...

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Presentation from networking event 17th April - HSMAI Europe Certified Revenue Manager

For those that missed the event last night, here's a link to the presentation of the HSMAI Europe Certified Revenue Manager Course HSMAI Europe Overview of Course, costs and dates from network eve...

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Certified Revenue Manager – new qualification for Revenue Managers launches today

Quick links: Overview of all the training modules can be found here Detailed information on the Revenue Management part of the CRM is here Training dates and costs in the UK are here  Brochure fo...

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HSMAI Europe Certified Revenue Manager Qualification - Presentations of course content in London, Manchester and Edinburgh

The HSMAI Europe Certified Revenue Manager (CRM) Qualification is now being trained in the UK and for those interested in knowing more about the course, we will be holding presentations in London, E...

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Is your revenue strategy mobile ready?

At the recent HSMAI Europe Revenue Management conference, a series of workshops were delivered - one of which was from us at Revenue by Design on some of the new developments in mobile for hotel. We...

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Olympic hotel rates - are guests being served?

We thought it would be interesting to look out for some Olympic rates to see what level of hospitality consumers can really expect during the Olympic season. Ever since it was announced that London ...

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Social Media Survey, HSMAI Certified Revenue Manager Qualification and RM one day workshop

The 2012 Hotel Industry Social Media Survey - now in its second year - we are soliciting survey completions from you. The survey monitors the use of social media across the hotel industry and provid...

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Revenue by Design working with HSMAI Europe to create the HSMAI Meetings Exchange at the Business Travel Show

We are working with HSMAI Europe to prepare the way for the HSMAI Meetings Exchange Pavilion at the Business Travel Show in London, February 7th and 8th 2012. The HSMAI Meetings Exchange offers pa...

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London Revenue Managers stumble over Olympic bulk-buying tactics– Check your rates now!

[caption id="attachment_260" align="aligncenter" width="199" caption="Check you are happy with your rates on all channels for the Olympic period"][/caption] With 305 days to go the Olympic Games a...

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From Market Segment Analyst to Behavioural Specialist - Managing the market segment of "Other"

One of the first questions we ask our hotels when we start working with them is “Who is your Customer?” Understanding who is booking into the hotel and when they book is one of the cornerstones...

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Mobile stats further prove need for hotels to build totally mobile strategy

Below is a synopsis of a press release relating to a survey conducted by TripAdvisor on 5,013 respondents across Europe, including 1,313 British respondents, from 23 to 31 May 2011.  Other countrie...

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Going Mobile - the impact of mobile communications on revenue management strategies

The impact of mobile on revenue presentation  - download the pdf here. This is the presentation given to AICR members at their annual revenue management meeting back on 18th May. It’s the thir...

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Business Travel - Worldwide Travel - BTN's 2011 Corporate Travel Index - Business Travel News

Business Travel - Worldwide Travel - BTN's 2011 Corporate Travel Index - Business Travel News. For more news and information on negotiated rates and how travel agents viewed the 2011 rate negotiat...

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Best Practices and new ideas for Negotiating Rates

Best Practices and new ideas for Transient Negotiated Rates With comments from an audience with Chinmai Sharma, VP Revenue Management for Wyndham Hotel Group, at the HSMAI conference call 23.03.20...

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